Evening call-out. The customer needed it fixed fast. We found a cracked pipe under the sink, explained the job, gave a clear price, and got the go-ahead. Replaced the section, tested the joints, cleaned the area — problem solved, happy customer.
Adam called at 7 a.m. on his grandson’s birthday — a blocked toilet wasn’t in the plan. We arrived before eight, cleared the blockage, dried the floor. By 8:40, Adam was smiling, the house ready for the party.
Gabriel woke to a cold house and a silent boiler — pressure at zero, radiators cold. We arrived within the hour, diagnosed a failed filling valve, replaced it, re-pressurised, and bled the system. By 9 a.m., every radiator was warm and the boiler purring again.
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